Audible Cone Alert Systems, Inc.
Warranty & Replacement Program
This page describes the Limited Manufacturing Warranty and AC Strike Replacement Program offered by Audible Cone Alert Systems, Inc.
These programs address product support and replacement eligibility. They do not certify a work zone, replace required controls, or guarantee safety outcomes.
Coverage Overview
Coverage Type: Limited Manufacturing Warranty
Duration: 1 Year
Scope: Covers defects in materials or workmanship under normal use, subject to program terms.
Coverage Type: AC Strike Replacement Program
Duration: 3 Years
Scope: Replacement consideration for cone-mounted sensors involved in a reported strike event, subject to program terms.
Program terms, exclusions, and verification requirements apply. If there is a conflict between this page and the written warranty terms provided with the product, the written terms control.
1) Limited Manufacturing Warranty (1 Year)
Audible Cone Alert Systems, Inc. provides a limited warranty covering defects in materials or workmanship for one (1) year from the date of purchase, subject to the written warranty terms and exclusions.
If a covered defect is verified, Audible Cone Alert Systems, Inc. may repair or replace the affected component, or provide an equivalent remedy, at its discretion.
Warranty scope
Warranty coverage applies to the product hardware as supplied. It does not cover damage resulting from misuse, unauthorized modification, improper installation, normal wear, or use outside intended operating conditions.
2) AC Strike Replacement Program (3 Years)
Field environments are unpredictable. The AC Strike Replacement Program is intended to support organizations using cone-mounted sensors in active vehicle-adjacent operations.
For three (3) years from the date of purchase, Audible Cone Alert Systems, Inc. will evaluate reported strike events and, when eligibility criteria are met, provide a replacement cone-mounted sensor.
Eligibility:
Strike event is reported using the Strike Report form
Unit is returned when requested for verification / review
Serial number or identifying information is provided when available
Program terms and exclusions apply
This program is a product support policy. It does not imply certification, approval, or a guarantee of performance in a specific deployment.
Rapid Replacement Process
To minimize downtime, strike reports are routed for review and fulfillment as quickly as possible.
Step 1: Submit a Strike Report
Complete the AC Strike Report with the incident details and any available unit identification.
Step 2: Return the Unit (if requested)
If a return is required for verification, Audible Cone Alert Systems, Inc. will provide return instructions and shipping details.
Step 3: Replacement Fulfillment
Once eligibility is confirmed (and return requirements are satisfied, if applicable), a replacement sensor is processed for shipment.
AC Strike Report
Use the Strike Report to document a strike event and initiate review under the replacement program.
Important Notes
AudibleCone™ is intended to augment existing traffic control plans, PPE, training, and regulatory compliance; it does not replace them.
Deployment decisions and work zone safety remain the responsibility of the deploying organization.
Programs described on this page are subject to written terms, eligibility criteria, and exclusions.